# Audiences

> Create audiences to group contacts, adding and removing them manually.

Source: https://support.amazeful.com/contacts/audiences-and-segments/audiences
Documentation index: https://support.amazeful.com/llms.txt

## Audiences vs Segments

- [Audience VS Segment](https://support.amazeful.com/contacts/audiences-and-segments/audience-vs-segment)

### What is an Audience

Audiences are the most common way to organize and group contacts, used by 80% of businesses. Audiences require manual addition and removal of contacts.

Usage of audiences:

\-          Separate retail and commercial contacts.

\-          Group contacts based on the internal agent/salesperson.

## 1. Creating an audience

A static audience implies a manual adding or removing contacts. To create a static audience go to the **'Contacts'** tab, manually select the contacts that you need > click **'Actions'** > **'Add to new audience' OR Add to existing audience.**

<figure><img src="https://support.amazeful.com/files/kIoh2SmVxaexhuT6fM7k.webp" alt=""><figcaption></figcaption></figure>

Choose a name for your audience and click **'Add to new audience'** or click '**Add to existing audience**' and select the audience name.

You can also create a static audience from the '**Audiences'** section.

To do this, go to **'Contacts'** > '**Audiences'** > **'Create audience'.** Give a name to your audience and click **'Save'.**

![](https://support.amazeful.com/files/23OqsydVNNUDGOQLjA8A.webp)

Now, click on the audience you've just created from the list and add contacts.

![](https://support.amazeful.com/files/sLfwcSJjMQQk3xkgp3XJ.webp)

## 2. Adding contacts to an audience

You can add the contacts you need to your audience using the Add contacts button inside the audience.

![](https://support.amazeful.com/files/LJPBowIcdz4y92h0Y1z7.webp)

## 3. Removing contacts from an audience

Use the remove button next to each contact to remove it from this audience.

<figure><img src="https://support.amazeful.com/files/82QTa1YOH1SqVSulR3Pq.webp" alt=""><figcaption></figcaption></figure>


> **Info:**
>
> #### NOTE: If a contact is unsubscribed, it will also be removed from all audiences.


## Extracting the Audience ID from the Audience URL <a href="#audienceid" id="audienceid"></a>

To obtain the **Audience ID** for API usage, follow these steps:

1. Navigate to **Contacts** in the Amazeful platform.
2. Click on **Audiences**.
3. Select the desired **Audience Name**.
4. The **Audience ID** is the last segment of the URL in your browser.

**Example:**

When viewing an audience, the URL will appear as:

<https://app.amazeful.com/audiences/**AbCd1234>\*\*

In this case, the **Audience ID** to use in API requests is: **AbCd1234**